Returns Policy

Rockin Beads stands behind all our products, customer satisfaction is very important to us, please contact us before returning! All products can be returned within 30 days from the date of purchase no questions asked. Products must be in their original condition including manuals, packaging, and components. Returns are Processed within 2 days and completed within 7 days of receipt and refunds are processed back to the method of payment. If you receive damaged or Incorrect Items - Please call us at 303-317-3003 or email us at sales@rockinbeads.com, the sooner we know the faster we can fix it for you. Do not attempt to ship the product back prior to contacting us, upon contact we will issue you a PO number to write outside the package and put inside the package for a faster return. Product Exchanges - Simply return your items and place a new order for the items you wish to purchase. Refunds for product that were a mistake or just unwanted by our customers are refunded for 100% of the purchase price minus the original shipping. We do not charge restock fees our goal is to help you find the right product for your needs.


Shipping US

Free Economy Shipping Available on US orders over $40.00

Most Fedex and UPS and priority services are available at Checkout

Rockin Beads ship's Monday-Friday with a one day Handling time for US Customers

 

International Shipping

is Available through USPS (United States Post office) Fedex and UPS

Please select shipping choice at checkout.

Rockin Beads ship's Monday-Friday with a one to two day Handling time for International